Corporate Communication and Campaigns Officer
37 Hours per week, Fixed Term (12 Months)
Band 6, £34,012 - £36,636 per annum

About Watford Borough Council

Watford is an urban borough in South West Hertfordshire. The borough has excellent transport links with mainline rail connections to London. Watford is the centre of a sub-region serving around 500,000 people living within a 20 minute travelling time catchment. As part of the London commuter belt, Watford is strongly influenced by London which brings the benefits of a buoyant economy.

At a glance

- £1.4bn local investment happening – mix of public and private funding
- 5 major development and regeneration projects happening
- 3,500 registered businesses
- Higher than average working age population
- Skilled workforce
- Affordable local housing market
- Home to many major international head offices

The Role:

As a Corporate Communications and Campaigns Officer (1-year fixed term), you will play a pivotal role in our Corporate Communications and Campaigns team, leading on creating impactful and engaging campaigns across various digital and traditional platforms. This role enhances the council’s reputation by managing a broad spectrum of communications channels and supporting corporate communications activities with a wide range of internal and external stakeholders.

This post requires a variety of skills, including writing for different audiences and channels, social media content creation and a good grasp of visual communications. The ideal candidate will be a creative thinker with a keen eye for visual communications and the ability to convey messages effectively through diverse communication channels.

The council is committed to becoming carbon neutral by 2030. You will help ensure the delivery of our communications is compatible with, and promotes, that ambition.

Key responsibilities include:

- Develop comprehensive communications and campaign plans, collaborating with service areas and external organisations.
- Provide creative input and concepts for campaigns, incorporating best practices from various sectors.
- Help develop the council’s social media presence, creating engaging content and growing the council’s follower base.
- Respond to media and social media enquiries to ensure accurate representation of the council.
- Write and upload content for internal and external channels, including the council’s website, intranet, and magazine.
- Film and upload videos using tools such as Adobe Premiere Elements, CapCut and YouTube.
- Manage and respond to media enquiries, providing expert advice to services.
- Undertake research, data gathering, and analysis; interpret and present consultation and survey results.
- Develop questionnaires and support consultation and engagement activities.
- Assist with corporate events, manage publicity shared drives, and oversee external poster sites.
- Manage internal communications, including all-staff emails, corporate briefings, and the staff newsletter.
- Participate actively in team meetings and projects, supporting other team members as needed.
- Manage purchase orders, payments, and respond to requests through the staff portal, ensuring adherence to service standards.
- Ensure all work meets quality standards and contributes to agreed key performance indicators and service standards.
- Ensure work aligns with other key council policies and strategies.
- Continuously assess and improve content based on evaluation, performance metrics and feedback.
- Ensure all work and material produced reflects and celebrates our diverse and vibrant community.
- Uphold a personal commitment to equality, diversity and inclusion.
- Deputise for the Senior Corporate Communications and Campaigns Officer as required.
- Perform other duties within function area as and when required, including supporting the service to provide 24/7 cover in the case of an emergency.
- The Council is committed to becoming carbon neutral by 2030. You will ensure that the delivery of communications is compatible with, and promotes, that ambition.
- May be required to undertake duties to help to deliver council services during times of local or national emergencies. This may include duties outside your usual role and/or at a different location.

Closing Date: Monday 21 October

A basic Disclosure check or DBS enhanced check (as applicable) will be carried out for this post.

At Watford Borough Council, we consider equality issues alongside other factors when making decisions as an employer of choice. We are committed to ensuring that we have effective policies, strategies, procedures, and processes and that we encourage behaviour which promotes equality, encourages diversity, and contributes to an inclusive organisational culture.

This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.