Housing Options Manager - Families

More details

Full Time, Permanent
£53,007 - £57,372 per annum

The Role:-
Are you an experienced housing and homelessness professional looking for an exciting challenge? Do you have an extensive understanding of the Homelessness Reduction Act and local authority Allocations policies?

Watford Borough Council is currently strengthening its housing service to meet the significant housing challenges faced by its residents. A strong focus will be on the prevention of homelessness and a reduction in numbers in temporary accommodation, as well as delivering excellent value for money services fit for the future.

This role is an exciting and challenging post for an experienced housing professional, giving you the opportunity to refocus the council’s front line and create an effective housing advice and homeless prevention service. Candidates will have management experience in operational homeless services and a proven track record in change management.

We are a forward-thinking authority that is ambitious, innovative, and entrepreneurial, and works as a team to deliver services. With a leadership culture of empowerment, you will be rewarded for actively delivering service improvement and development. We are therefore looking for someone with the right approach and enthusiasm to take our homelessness operational service forward and support the team to develop and deliver excellent services.

What we are looking for:-
The successful candidate will have the drive and ambition to champion and embed a culture of continuous improvement within the housing service. They will be able to manage a team of experienced officers, working collaboratively with partners to seek solutions.

Key requirements include effective communication, team building skills, the ability and motivation to solve problems, personal credibility and an approach that builds rapport and confidence in both officers and partners. We are committed to supporting you to develop, both personally and in terms of your specialist knowledge.

Sound exciting? Come and join our team, come and make a difference.

Successful applicants will need to attend our Assessment Centre

To find out more about the post contact Nisha Mistry on 01923 278587or nisha.mistry@watford.gov.uk

Closing date: 9 November 2026

Unfortunately late applications cannot be accepted.

A basic Disclosure check or DBS enhanced check (as applicable) will be carried out for this post.
Visa sponsorship is not available for this post. Applicants must have the right to work in the UK that does not require employee sponsorship for the duration of the appointment.

At Watford Borough Council we consider equality issues alongside other factors when making decisions as an employer of choice. We are committed to ensuring that we have effective policies, strategies, procedures, and processes and that we encourage behaviour which promotes equality, encourages diversity, and contributes to an inclusive organisational culture.

Watford Borough Council is undergoing Local Government Reorganisation (LGR). If you are employed by Watford Borough Council on vesting day, it is expected that the majority of roles will transfer to the newly-created unitary councils on existing terms and conditions under TUPE (Transfer of Undertakings – Protection of Employment) principles.

LGR is one of the biggest changes we will face in a generation. It will reshape how we work and how services are organised, and gives us a real opportunity to build something better.

To find out more, visit the Local Government Association website.

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